Privacy policy
Last updated: November 2026
This policy explains what personal information JR Coaching (“we”, “us”) collects through jronlinecoaching.com, why we collect it and what your rights are. JR Coaching is the data controller for the information described here.
What we collect and why
Coaching applications
When you apply for coaching we collect your name, email address, location, main goal, training experience, preferred coaching type and availability. You may also choose to give a phone number, an age range and free-text details about your challenges or circumstances.
We use this only to assess and reply to your application. Our lawful basis is your consent, and the steps you ask us to take before entering into a coaching agreement.
Health information. Please only share health details that are relevant to training safely. If you include them, you are giving explicit consent for JR to use them to reply to your application.
Contact enquiries
When you use the contact form we collect your name, email address and message so we can reply.
Analytics
If you accept analytics cookies, we use Google Analytics 4 to understand how the site is used. Analytics is switched off unless you opt in. See the cookie policy.
How your information is handled
- Form submissions are sent to JR by email through our email delivery provider (Resend). They are not stored in a database on this website.
- The site is hosted by Vercel, which processes technical data such as IP addresses to deliver pages and protect against abuse.
- We do not sell your information or share it with third parties for marketing.
- Some of these providers process data outside the UK. Where they do, transfers are covered by appropriate safeguards such as standard contractual clauses.
How long we keep it
If you become a client, your application forms part of your coaching record. If you do not, we delete your application within 12 months. You can ask us to delete it sooner at any time.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you;
- ask us to correct or delete it;
- withdraw your consent, or object to or restrict how we use it;
- complain to the Information Commissioner’s Office at ico.org.uk.
To use any of these rights, get in touch through the contact page.
Changes to this policy
We will update this page if the way we handle personal information changes.